FAQS

FAQS

We started with independent production and R&D, and can provide a full range of batteries, including lithium-ion, lead-acid, lithium iron phosphate, and customized battery solutions.
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We will participate in major domestic and international electronics and battery industry exhibitions, such as the Shenzhen Electronics Show, Guangzhou Electronics Show, Hong Kong Electronics Show, Shanghai International Electronics Show, and the Frankfurt International Exhibition, among others. Customers are welcome to learn about our full range of batteries, proprietary battery cells, and customization capabilities at these events. Specific exhibition dates and booth information can be obtained through our official website or our sales team.
Sure, we can assemble the materials provided by the customer with our battery products. To ensure assembly quality and safety, we will inspect the materials and charge an additional processing service fee. Please provide the material specifications and samples in advance so that we can confirm feasibility and costs.
We are an integrated industrial and trading company, with our own factory and R&D team, focusing on the production of batteries and battery cells across all categories, while also offering trading and supply chain services. This model enables us to ensure product quality and customization capabilities, as well as provide customers with flexible logistics, integration, and bulk procurement services.
We typically support a payment method of 30% upfront plus the balance paid before shipment. For long-term partnerships or large orders, we can offer flexible payment terms based on the customer’s creditworthiness and cooperation history; details are negotiable.
Our batteries are widely used in power tools, industrial equipment, portable power supplies, energy storage systems, garden tools, automotive emergency start-up power supplies, and many other applications.
We provide comprehensive after-sales service; if quality issues arise, we offer returns, exchanges, or replacements, along with technical support and/or spare parts.
Our products have obtained multiple international certifications, including FCC, CE, RoHS, UN38.3, MSDS, UKCA, UL, and CB. These certifications ensure that our batteries and battery cells meet safety, environmental, and transportation standards, allowing them to be used with confidence in the global market.
Samples are usually shipped within 3–7 days, while bulk orders typically take 15–30 days depending on production capacity. We have an experienced international logistics team that supports sea freight and express delivery to markets worldwide.
Samples can be provided for customers to test and verify, ensuring the product meets their specific requirements.
Our minimum order quantity is 500 sets. For long-term partner customers or special customization requests, we can adjust the MOQ appropriately based on order volume and cooperation terms.